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Our Policy Info

What You Need to Know

Payment & Policy

CUSTOMER CARE

We strive to offer the best customer service experience and treat everyone with respect. We will do our best to answer any questions or concerns our customer may have, as well as ask for all feedback on our products, so we can better serve others.

PRIVACY & SAFETY

We encourage safe usage on all of our products according to the directions listed on the product and on this website. Each supplement does have a health warning. Please note that individuals who has health issues, please consult with your doctor prior to purchasing and/or ingesting. ​​

PAYMENT METHODS

SHIPPING INFO:

Processing time

1 - 3 business days

Estimated delivery time

3 - 7 business days 

14 Days Return Policy:

The item must be undamaged, unworn, and unused with tags still attached within 14 days of the notification that the item will be returned.

The supplier will also provide a return/refund policy for any damaged or defective items as long as any claims are placed within the agreed upon 5 days of the item being received.

Customers will contact the retailer with any requests for return and the retailer will then contact the supplier.

There may be promotions and sales. Please follow us on SiaDai or SiaDai Beauty Shop on Facebook for updates. 

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